Need help?

Frequently asked questions

What does my ticket give me access to during the exhibition period?

Your ticket grants you access to: - The temporary exhibition - The historic rooms - Screening of the film Cézanne in the Aix region (30 minutes) - The French-style gardens

What days are the guided tours available?

Guided tours of the exhibition are offered daily at 5:15 pm from April 30 to October 5, 2025 (in French only). For the Oscar Ghez Collection exhibition, from November 7 to March 22, guided tours are offered on Wednesdays, Fridays, Saturdays, and Sundays at 4 pm.

What is the menu at Café Caumont?

The Café Caumont menu is available on our website, in the "Café Caumont" section.

Can my tickets be exchanged, modified or refunded?

Tickets are non-refundable and non-exchangeable. However, you can change the date/time slot of your ticket from your account on our online ticketing platform under the "Orders" tab. Exchanges cost €2 per ticket and are only possible once, up to the day before your visit. Please take care when exchanging your tickets. If you are unable to make the exchange, please contact customer service at: https://www.culturespaces.com/fr/contactez-nous