Need help?

FAQ > 1. Ticket Office > How can I be sure my tickets have been purchased correctly?

How can I be sure my tickets have been purchased correctly?

Your tickets are successfully purchased when you receive a payment confirmation email and a separate email containing your tickets. Do not confuse this payment confirmation email with the email confirming the creation of your account on our website. If you have paid but have not received the confirmation email, please fill out the following form:

Contact

Does this information answer your question?

YES

NO